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Reviews

 




Miguel Blanco

- Nov 14, 2018 1:48 PM EST

We went on Sunday for the game. Our bill was about 126 and we paid a total of 148. When I checked my bank the bar took out 2 other charges 1 for 7$ and the other for 122$ on top of the 148 we paid to close out our bill. How can this bar do this and think noone will see the other charges..!? I have taken legal action with this and want my money back.

Marquita

- Sep 19, 2018 6:02 PM EDT

This is not my first time at Baxter's, my employees as well as friends come here often. Each time whatever is not finished we get a to go box and it's given with no issues. Today I decided to come with my daughter and ordered no drinks this time because she is a minor. I asked for a to go box the young lady gave them to me but right after a male not sure who he was came out and made an entire scene about how they don't give Togo boxes on Happy Hour it's only to get people in to buy drinks. He was loud and very unprofessional. I asked the waitress for my receipt and told her charge me full price for my order. It's not that I can't afford it because of course I could. The issue is how loud, rude, and unprofessional the male was. If the rules are different day to day please say so...no where is it stated that there will be no to go boxes during Happy Hour and beside that I've always received a box with no issues.

andy

- Jul 10, 2017 10:05 AM EDT

was there Sunday from 5:30 to 7:00 for dinner and drinks prior to David Blaine show. July 9 and no air conditioning. We spoke to the staff and they complained too. It was actually refreshing to leave as it was cooler outside.

Kema J

- Jun 23, 2017 3:12 PM EDT

Very nice happy hour. VERYYYYYY VERY POOR CUSTOMER SERVICE..... The bartender/manager Micheal was very RUDE AND DISRESPECTFUL towards us due to the fact we requested new food because the chicken was old tasting HE REFUSED to give us fresh wings I could go on and on about this Manger guy being that he was so RUDE but Overall nice happy hour but Micheal was very prejudice like and his customer service sucks He makes you not want to go to Baxters ever again!

Jimmy Deals

- Mar 5, 2017 4:04 AM EST

I love this place every time I'm in Norfolk I go to Baxter's the food is always really good. They must have a hundred TVs great place to watch any game the only problem is the drinks are too strong......LOL ... if I were you I would definitely go there

Ed Horton

- Dec 21, 2016 5:51 AM EST

Been a few years since we last ate at Baxters, last night was terrible, it was as cold inside as it was outside, food was ok at its best, won't go back..

Nicole

- May 25, 2016 4:57 AM EDT

I visited Baxters today for lunch. I asked for water without lemon. The waitress returned to the table with three waters with lemon on all the glasses. She clarified that I requested no lemon and proceeded to take the lemon off the glass with her hand after she sat the water in front of me. I ordered the crab cake sandwich for lunch and requested the sandwich to be plain. However it was delivered with the sauce on the sandwich. The sandwich was taking back to the kitchen where they scraped the dice off the sandwich regrilled it and brought it back to the table. I could still see the sauce on the sandwich it had been flipped to the bottom when I addressed with the waiter she admitted that's what they did and told me it would take to long to make another sandwich. nothing was done to rectify the problem. I was told the manager does not come in until 7. Needless to say I did have lunch today. The staff was unconcerned just took the item back to the kitchen and took the item off the check. I don't have a long lunch break and was unable to go anywhere else. The others in my party enjoyed their lunch.

Kristen Gass

- Mar 28, 2016 2:25 PM EDT

We've used Baxter's for many events and have always been very pleased. Whether it's onsite or offsite catering, they are flexible to our needs and deliver exceptional service. We will continue to use them & highly recommend!